Frequently Asked Questions
Q: Can I submit a claim on the internet?
A: Unfortunately, you are not able to make an insurance claim over the internet as your insurance company needs to speak with you personally.
Q: Do you offer "free windshields" like other shops?
A: With us, there are no hidden costs for "free" windshields. Other glass shops may present an offer that results in you paying extra to your insurance company. Consider the following:
| |
|
Windshield
Retail Price |
Shop
"Hidden" Cost |
Insurance
Deductible |
Paid by Insurance Company |
You
Pay Shop |
You Pay Insurance Company |
 |
| |
Other Shop |
$400 |
$200 |
$250 |
$150 |
$250 |
$200 |
| |
Perkins Mobile Auto Glass |
$400 |
$0 |
$250 |
$150 |
$250 |
$0 |
Q: Does you use glass certified by the DOT (Department of Transportation)?
A: Yes. Additionally, all of our glass products are provided by quality manufacturers. Each piece is carefully inspected prior to installation.
Q: What is my deductible, and how does it work?
A: Your insurance deductible is the portion of the payment for which you are responsible. Your deductible is paid to us; your insurance company pays the remainder. We handle billing the insurance company.